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Privacy Policy

Skydive Thailand respects your privacy and is committed to protecting your personal data in accordance with Thailand's Personal Data Protection Act (PDPA). This policy outlines how we collect, use, store, and share your information when you interact with our website and services.

WHAT PERSONAL DATA WE COLLECT

We collect only the information necessary to provide you with our services and improve your experience, including:

  • Name, nationality, and date of birth
  • Email address and phone number
  • Passport or ID information (as required for skydiving activity)
  • Health and fitness declarations
  • Payment and transaction details (via third-party processors)
  • IP address, browser type, and usage data through cookies

WE COLLECT THIS DATA WHEN YOU:

  • Book a skydive through our website
  • Fill out registration or waiver forms
  • Contact us via email or phone
  • Subscribe to our newsletter or marketing communications

PURPOSE OF DATA COLLECTION

We collect your personal data for the following purposes:

  • To process and confirm your booking
  • To comply with legal and aviation safety requirements
  • To communicate updates about your booking or any changes
  • To respond to your inquiries and provide customer support
  • To send you promotional content (only if you opt-in)
  • To improve our website functionality and user experience

CONSENT

By submitting your personal data on our website, you provide your explicit consent for Skydive Thailand to collect, use, and store your data in accordance with this policy. You may withdraw your consent at any time by contacting us at the email address below.

DATA SHARING AND THIRD PARTIES

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

  • Secure payment processing
  • IT infrastructure and website hosting
  • Marketing and analytics tools (e.g., Google Analytics, email platforms)
  • Legal or regulatory authorities as required by Thai law

All third-party partners are bound by strict confidentiality and data protection agreements.

COOKIES AND ANALYTICS

Our website uses cookies and similar technologies to improve performance and personalize content. Cookies may collect anonymized information such as:

  • Device type and browser version
  • Pages visited and time spent on site
  • Referring website

You can manage or disable cookies through your browser settings. However, doing so may affect certain functionalities of our website.

DATA STORAGE AND SECURITY

We use secure servers, encrypted communication, and access controls to protect your data. Your information is stored only for as long as necessary to fulfill the purposes outlined above or to meet legal obligations.

POLICY UPDATES

We may update this Privacy Policy from time to time to reflect legal or operational changes.

For questions or requests regarding your personal data, please contact us at fly@skydivethailand.com